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LEGAL

Privacy Policy for Candid Space

Last updated: January 21, 2026

Candid Space (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Candid Space mobile application (the “App”).

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Text or voice inputs you voluntarily submit during app sessions
  • Responses to reflection prompts or exercises
  • Optional feedback or support messages

b. Automatically Collected Information

  • Device type, operating system, and app version
  • Anonymous usage data (e.g., session length, feature usage)
  • Crash logs and performance data

We do not require you to provide your real name.

2. How We Use Your Information

We use your information to:

  • Provide and improve Candid Space features and user experience
  • Personalize mental-fitness exercises and reflections
  • Monitor app performance and fix bugs
  • Comply with legal and regulatory requirements

Your information is not used for advertising or sold to third parties.

3. Data Processing and AI Use

Candid Space uses AI-powered features to help users reflect, reframe thoughts, and practice mental-fitness skills.

  • User inputs may be processed by AI systems to generate responses
  • We do not use your personal content to identify you
  • Data is handled in accordance with applicable data protection laws

Candid Space is not a medical or therapy service and does not provide diagnoses or treatment.

4. Sharing of Information

We do not sell or rent your personal data.

We may share limited data only:

  • With trusted service providers (e.g., cloud hosting, analytics)
  • When required by law or legal process
  • To protect the rights, safety, or security of users or the public

All service providers are required to protect your data.

5. Data Retention

We retain your information only as long as necessary to:

  • Provide the App’s services
  • Meet legal, security, or operational requirements

You may request deletion of your data at any time.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Candid Space is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will delete it promptly.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction or deletion
  • Object to or limit certain processing

To exercise your rights, contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: dream@candid-space.com

Company: Candid Space, Inc.